Returns & Exchanges

We hope you love your Elleme Paris purchase, but if you are not perfectly satisfied, you may return your items within 14 days of delivery. All returned products must be in their original condition, unused, and with all security tags and packaging intact.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original dust bags and box, ensuring the return form is included inside to prevent processing delays.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at the nearest authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves the return, your refund will be issued to the original payment method within 7-10 business days.